Contacts and consent
Know who agreed, when, and how. For every contact.
Import your contacts, build live segments and keep a consent record that stands up when someone asks for proof.
The problem
Opt-ins sit in one system, opt-outs in another, and the WhatsApp list in a spreadsheet. When a customer complains or an auditor asks, nobody can show the record.
How Senderr solves it
A ledger, not a checkbox
Every opt-in and opt-out is a new entry with its source, time and proof. Entries are added, never edited, so the history stays intact.
Opt-outs in the words people use
Replies such as STOP, UNSUBSCRIBE, "band karo", "mat bhejo" and "बंद करो" opt the customer out of marketing straight away, with one confirmation reply. Core keywords such as STOP, UNSUBSCRIBE and "band karo" cannot be switched off; you can add your own.
Checked at the last moment
Consent and suppression are checked again immediately before each message is sent, not only when the campaign was built.
See it work
What it looks like in Senderr
What's included
- Import CSV or Excel files with column mapping, validation and a consent source per import
- Imports in lakhs of rows, with progress shown
- Typed contact attributes, tags and notes
- Groups and rule-based segments with live counts
- Consent history on every contact profile
- Opt-outs recorded from Meta's marketing opt-out as well as from keywords
- Record an opt-out by hand, with the channel and a note
- Marketing messages always need an opt-in
- Export or delete everything held about one customer from their profile (DPDP requests)
double opt-in journeys