Insurance
Renewals on time. Claims questions answered by a person.
Remind policyholders before their renewal date, collect documents and keep claims conversations in a shared inbox.
What insurance teams use Senderr for
- Renewal reminders in the weeks before the due date
- Policy document delivery as a template with a document header
- Claims document collection and status updates
- Lapsed-policy follow-ups for customers who opted in
- Service questions routed to the right team
A renewal that needs a question answered
Illustrative scenario
Thirty days before renewal, a utility template shows the policy, premium and due date, with "Renew now" and "Talk to us" buttons.
The policyholder taps "Talk to us".
The chat goes to the Renewals team with the policy number attached.
After the call, the agent tags the chat "renewed" so it drops out of the retarget audience.
Questions your compliance team will ask, answered
Can we keep promotional wording out of service messages?
The template checker flags promotional language in utility templates and "guaranteed returns" wording before submission.
Can we limit who sends renewal campaigns?
Yes. Only members with the campaign permission can build them, and maker-checker requires a second approval.
Can we show we stopped messaging people who opted out?
Each contact's consent history shows the opt-out, and every later send is checked against it.
Senderr gives you controls; your policies and regulator decide how you use them.
How Senderr helps
- CampaignsCampaigns with consent checks, approvals, pacing and a live monitor.
- TemplatesA template studio with a live phone preview and a pre-submission checker.
- Team inboxA shared WhatsApp inbox with routing, SLAs and handovers.
- AutomationVisual WhatsApp journeys, tested before they go live, with a clean handover to people.
- Contacts and consentContacts, segments and a consent ledger that proves who agreed to hear from you.
- Admin and securityRoles, two-step verification, audit trails and data controls for regulated teams.